Photos can clarify scope but block inquiries when format or size limits are unclear. Request useful images and offer an alternative when attachment fails.
Actions to try
- Explain supported formats and limits beside the field before errors occur.
- Test an actual phone photo rather than a desktop-prepared image.
- Allow initial contact without attachment when assessment can be coordinated later.
An example for your team
Example: “If your photo will not upload, submit without it and we will coordinate sharing.” Do not request private images in public comments.
How to check the improvement
Review attachment errors and alternative-channel inquiries; match limits to actual needs.
Your review checklist
Check what you have reviewed. This list is kept only while this page stays open.
How we can help
At Community Noguer, we connect pages, content, and follow-up around what your team needs.
View the related service Use the self-assessment